This Privacy Policy describes how TWS Motors LLC ("we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from https://www.thewedgeshopstore.com (the "Site").
1. ⚙️ What Personal Information We Collect
We collect information to process your orders, provide customer support, and improve your shopping experience.
A. Information You Directly Provide
When you make a purchase, create an account, or contact us, you voluntarily provide the following personal information:
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Contact Information: Name, shipping address, billing address, phone number, and email address.
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Payment Information: Details required to process your payment (e.g., credit card number, billing address). Note: This information is generally processed securely by a third-party payment processor and is not stored on our servers.
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Account Information: Username and password.
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Customer Support Data: Information you provide when contacting us via email, phone, or chat.
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Marketing Preferences: Whether you consent to receive marketing emails or SMS messages.
B. Information Collected Automatically (Cookies and Tracking)
When you browse the Site, we automatically collect certain information about your device and interaction:
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Device Information: IP address, browser type, operating system, and unique device identifiers.
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Usage Data: Pages viewed, referral source, time spent on pages, and dates/times of access.
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Location Data: General location inferred from your IP address.
2. ?️ How Personal Information is Used
We use the collected information for the following purposes:
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Order Fulfillment: To process your transactions, ship your parts, and send you confirmations and invoices.
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Customer Communication: To respond to your inquiries, provide technical support, and notify you about the status of your order.
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Account Management: To manage your account, provide access to your order history, and facilitate future purchases.
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Site Improvement: To monitor and analyze trends, usage, and activities in connection with our services to improve the Site's functionality and your browsing experience.
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Marketing: To send you promotional emails, advertisements, and special offers, if you have opted in to receive them.
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Security & Fraud Prevention: To protect our Site and customers by detecting and preventing fraudulent transactions and other illegal activities.
3. ? Who Personal Information is Shared With
We may share your personal information with third parties only in the following circumstances:
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Service Providers: We share information with third-party vendors, consultants, and service providers who need access to data to perform services on our behalf (e.g., payment processors, shipping carriers, email service providers).
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Legal Compliance: If required by law, subpoena, or governmental request to comply with legal obligations.
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Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
⚠️ Important Note on SMS Consent
SMS consent is not shared with third parties or affiliates. Your consent to receive text messages (SMS) will be used solely for the purpose of sending you text messages from TWS Motors LLC related to order updates, promotional offers, or other purposes for which you explicitly provided consent.